Arlo Pro 2 update firmware failed - file failed to download,

[Rainman326]

The cameras are off line requesting I update the camera firmware.  when I try, the message Upgrade failed-File failed to download.  Please try again.

[jguerdat]

Try rebooting the base and reinsert the battery in the camera.

[wwong67]

@jguerdat Attempts at the update fails, reboot/restart does not help.

These are the messages I get when debugging the update request

https://myapi.arlo.com/hmsweb/users/devices/notify/(SERIALNUMBER) 

{"data":{"error":"2001","message":"The request's content is invalid.","reason":"The request's content is invalid.","errors":["Request method 'GET' not supported"]},"success":false}

another error I got is that cloudflare was complaining about the request.

[jguerdat]

Can't help you with that. Use the Contact Support link at the bottom here.