Arlo Pro 2 shows it “charging” but the battery level isn’t moving

[AlfaTango94]

I have an Arlo Pro 2 camera with an Arlo solar panel. Just recently I noticed that it shows the connection between solar panel and camera, also shows it “charging” but the battery level isn’t moving. Battery level was at 100%, I tried unplugging the panel from the camera and reconnecting, unplugging the battery to reset the camera. Still no charging even though it shows the icons of it charging. I swapped with another Arlo panel that I have and still the same issue. Is it a battery issue? Solar panel issue? Or something else? Any help is appreciated. The battery level is now at 85%. None of my other Pro 2’s with solar panels are having this issue. Thank you

[AlfaTango94]

The camera has dropped to 85%, should have put that in the post. I have 3 other panels and none of them have this issue.

[JamesC]

AlfaTango94,

Are you seeing the same behavior on both the Arlo mobile app and the web client?

JamesC