Arlo|Smart Home Security|Wireless HD Security Cameras
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AJ55555
Aspirant
Aspirant

My system dropped bit my cameras or would not record. I removed both devices, but was only able to get one to re-sync.
I DID REMOE THE BATTERY, THEN REINSTALLED THE BATTERY AND TRIED TO RE-SYNC.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @AJ55555

 

Are you still experiencing an issue with your camera syncing to the vase station?

AJ55555
Aspirant
Aspirant
Yes same problem today. I just tried to sync the camera for the first time today. I will give it another shot tomorrow before I return these things. They worked flawless for a few days, then boom! I have camera issues.
ShayneS
Arlo Moderator
Arlo Moderator

@AJ55555

 

I would highly suggest to ask support about the camera that will not sync. There may be an easy fix or replacement available for you. I will provide the link here for you. Arlo Tech Support 

 

Please let me know how it goes and I will be here to assist you. 

AJ55555
Aspirant
Aspirant
I got ahold of technical support. They were very efficient and courteous. There were many steps, but we did get my camera to re-sync.
ShayneS
Arlo Moderator
Arlo Moderator

@AJ55555

 

I am happy to hear that, Please let me know if you have any further questions. Have a great weekend!

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