Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 camera not deactivating

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Violator
Aspirant
Aspirant

I have an Arlo Pro 2 system with 4 cameras. When I deactivate the system one camera is still active (detects motion and records video). The other three cameras are working as they should. Except for this the camera is working as it should. Any ideas on how to solve this?

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Violator

 

Have you tried to reboot the camera by removing the & reinserting the battery?

Violator
Aspirant
Aspirant

Yes, I have tried that and it still won't work as the other cameras do. Do I need to reinstall it from scratch or may there be another solution?

Dannybear
Master
Master
When you say you deactivate, is this by selecting disarmed mode?
Have you tried removing the camera from your account and re syncing to the base?
I suggest you start with a power cycle of the base station as some weird effects have been reported using the latest firmware.
Discussion stats
  • 3 Replies
  • 947 Views
  • 0 Likes
  • 3 In Conversation