Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 battery won't charge

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-DB
Aspirant
Aspirant

Can someone tell me why I currently own 10 batteries that will not charge any more? They blink amber while charging. That is $500 in batteries. I thought it was the charger and I bought a new one. It’s still blinks amber!! I am extremely disgusted with trying to figure this out. I don’t want to hear that batteries only last 3-6 months either!! At $50 a whack this company is ripping people off.

3 ANTWORTEN 3
ShayneS
Arlo Moderator
Arlo Moderator

Have you tried to use or charge the batteries in a different camera? 

-DB
Aspirant
Aspirant
I do t take the camera down to recharge the batteries. I have 6 cameras and there up a little high. I also have a few extra batteries that I charge. It’s really pretty simple. One battery gets low, I switch it out with one already charged, and I charge that one. So if you designed these to be taken down and charged, thats ridiculous.
ShayneS
Arlo Moderator
Arlo Moderator

Please reach out to the Support Team to further investigate this issue you are experiencing. You can find several options for contacting support though the Arlo Mobile App by navigating to Settings/System/Support.