Arlo Pro 2 and CVR

[Doxiedoglover]

I have a question: the Arlo Pro 2 is recording constant due to movement in tree leaves across the street , I have CVR package. I used the option to crop the section where I want the camera to record, it is way below that tree yet it is still picking it up.
Suggestions?
I am new to CVR package and unlike the other packages I can't choose just people and cars like I had before.
Thank you!

[ShayneS]

Hi @Doxiedoglover

  Have you tried contacting customer support regarding this issue? I have attached the link here for you - Arlo Tech Support

[Doxiedoglover]

no..we are encouraged to use this first so I am , additionally the wait in the queue when I have called support is lengthy

[ShayneS]

Hi @Doxiedoglover

Have you went to your smart notifications and checked to see if your camera is in the Active Smart section?

You can also try lowering the sensitivity values to see if you can reach your desired results.

[Doxiedoglover]

yes it is 🙂