Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 (VMC4030P) said offline. Removed it off but now I can't get it to show up on app

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BLhnj Follower
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My cameras (VMC4030P) recently said "offline" so I clicked on "remove device" and now can't get my cameras to show up on the App. I tried re-syncing my cameras to the base and it seemed to work, but the cameras still will not show up on my phone or computer. When I select "add device" it says "waiting to find device." I keep waiting and waiting, but nothing happens. Hopefully, someone can help me get my cameras working again. Thanks.

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
JessicaP Arlo Moderator
Arlo Moderator

Hi @BLhnj,

 

When you tried to resync the cameras again, did you see the LED on your camera fast blinking (which means it has synced with the Base Station)? You can read more about the different LED behaviors on your cameras here: What do the different LED behaviors on my Arlo camera mean?

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