Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Pro 2 - USB Drive Doesn't Work With Port 1

Reply
Discussion stats
  • 1 Reply
  • ‎2018-09-12 07:15 AM
  • 812 Views
  • 0 Likes
  • 2 In Conversation
Martin13
Follower
Follower
‎2018-09-12 07:15 AM

Plugged in USB memory stick into USB1 on rear of Hub - no indication light on stick and phone app in 'Local Storage' shows a greyed out USB Device Recording with switch over to right but 'No Device Connected' below.

Transferred USB Memory stick to USB 2 Port and all works fine but would like to know why USB Port 1 doesn't work.

Labels:
0 Likes
Reply
Message 1 of 2
812
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2018-09-12 07:29 AM

Try another device on USB1. If that still doesn't work, contact support here.

0 Likes
Reply
Message 2 of 2
808
Discussion stats
  • 1 Reply
  • ‎2018-09-12 07:15 AM
  • 813 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.