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Arlo Pro 2 No Push Notifications on iOS iPhone X

Just purchased the Arlo Pro 2, 5 camera system. “Push Notification” does not work at all on iOS device, iPhone X with iOS12.1 and also tried on an iphone 6 with iOS11. Spent 1h30 with customer service to resolve nothing. No follow up either. Anyone find a solution to resolve this ? In the meantime Arlo is trying to sell me a Smart Notification Subscription... Really ?

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Re: Arlo Pro 2 No Push Notifications on iOS iPhone X

Thank you for iOS App Update.  Push Notifications issue is fixed ! Now receiving Push Notifications on my iPhone X ! 

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Arlo Moderator

Re: Arlo Pro 2 No Push Notifications on iOS iPhone X

@NoPushNotificat

 

It appears customer service tried to call you on 12/09/18. I will PM you for further information regarding your case

 

Message 2 of 3

Re: Arlo Pro 2 No Push Notifications on iOS iPhone X

Thank you for iOS App Update.  Push Notifications issue is fixed ! Now receiving Push Notifications on my iPhone X ! 

Message 3 of 3