Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 - Night vision stops after 3 seconds

Reply
Discussion stats
  • 0 Replies
  • 155 Views
  • 0 Likes
  • 1 In Conversation
Highlighted
Arlo_user_1111 Follower
Follower

Hello.

 

I have a problem when a Arlo Pro 2 is almost discharged and if I do not pull the battery to reset the camera and I charge it the night vision stops working after three seconds.

The camera is up and running, it detects movement, it starts recording and the three first seconds it records in night vision and then it turns off and rest of the time it films without night vision which means it is very dark. This repeats every time during the nights. This occurs until I take down the camera and reset the camera by pulling the battery and then it works until I charge it next time. This is a very annoying bug.

 

Is this bug known and is there a fix for it?

An exempel video can be provided privatly to an developer, I do not want to upload it here.

 

BR

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera