Arlo Pro 2 Multiple Issues
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Original purchase was made within retail warranty prior to June 2018 when we exchanged at Best Buy for new system due to extremely poor battery life and lag/delay in responding to movement while monitoring via app. The price has not decreased, so we paid roughly $450-$500. Maybe the issue is with app rather than the physical system, but the lag in recording, connectivity time, lapse in capturing all movement, flicker/glitch in audio is unacceptable for the price. My firmware is up to date, and I have experimented with all video/audio settings. Contacting customer support last year was unhelpful and the battery life is still short-lived.
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Can you provide a bit more detail (a scenario) regarding the issues you are experiencing. What troubleshooting steps have you performed so far?
Also, do you experience the same issues on the web bowser vs the Arlo Mobile App?
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It is NOT anything on the customers' end...your system needs major improvements or a recall.
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