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Arlo Pro 2 Microphone not working

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FredL56
Aspirant
Aspirant

Cant hear microphone from phone to outside. Microphone icon shows but just seems like there is static noise when speaking?

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @FredL56

 

Does this occur when using the web portal for the 2 way audio as well?

FredL56
Aspirant
Aspirant

I tried to access my microphone on my laptop and it keeps asking me to update flash player and I did over and over and it wont  recognize that I did it!

 

I am ready to send it back to Best Buy as it seems over priced for its lack of support and inability to function

ShayneS
Arlo Moderator
Arlo Moderator

Hi @FredL56

 

Have you tired to contact customer support & inform them of the issue you are experiencing? I have attached the link here for you - Arlo Tech Support

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