Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 Consumes Battery Very Quickly

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mlxteen
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I have a 4 camera Arlo Pro 2 system ( 2 years old). One of my cameras has started running the battery down in 24 hours. No change in settings or activity. I have charged different batteries and have even bought a brand new one, thinking the batteries for that camera may be old. That didn't help. All of the settings are the same on the cameras. None of the other cameras have this problem. It is strange that after 2 years, with the same settings, that this one camera won't hold a charge for more than a day. Can a camera go bad, but still give great video? Do I need to buy a new camera or is there another solution? I tried all the recommended actions, including removing the device on that camera and bringing it back with a new synch, changing the video settings to optimize the viewing field, sensitivity settings, swapping batteries, optimizing battery settings, etc. Nothing seems to work. Please advise. Thanks!

 

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Dannybear
Master
Master
It is possible that the camera is faulty but the in my opinion the pro2 model has been the most reliable from reading posts here.
The reason for problems are usually firmware related that eventually gets resolved months later.
Since you have already covered likely issues, I would suggest you swap the camera to another location that has access to external power from the charger to keep the battery topped up.
StephenB
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@mlxteen wrote:

I tried all the recommended actions


Did you try swapping the camera with one in another location (leaving it on battery power)?  Then see if the problem moves with the camera, or stays with the location.

 

Permanently powering the camera (as suggested by @Dannybear ) is one way to keep using it, though I think it'd be good to be 100% certain its the camera before doing that.

 

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