Arlo Pro 2. Can't disable from my phone but can enable from phone

[maryann1931]

Firmware 1.125.17.1_11_de8490d

Since I updated the app on my phone, I can no longer disable any camera from the phone. I have to be home and disable from my computer. I can enable the cameras from the phone. If I try to disable from my phone, there is no way to save the change. When on my computer, I can slide the button to off and it stays off. If I do it on my phone it reactivates immediately. there is no save function to keep it off.

The Arlo app just did an update and now I canenable my cameras from my phone (9.50am)

[ShayneS]

Hi @maryann1931 

Are you trying to remove a camera from your rules or disable it from the devices or dashboard tabs? To disable the camera you can select devices > Select the settings/ 3 lines in the top right of the thumbnail card > tap the icon in the top right so it swipes (Left) OFF > then select the top left arrow to go back and your app should save the setting.