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Arlo Pro 2: Cameras unable to connect to base station. Light turns amber. Tried removing battery.

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kunal
Follower
Follower

My base station connects to the internet but the cameras fail to connect to the base station.
The moment i try to sync the camera with the base station, a flashing blue light appears on the camera. In about 2-3 minutes, the light turns amber for about 30 seconds after which there is no light on the camera.

I reached out to the Arlo customer support for help and tried the below options:
1. Fully charged the rechargeable battery
2. Removed the battery, connected the camera to the power source
3. Tried connecting the camera to the base station offline

I have tried replacing the system 3 times so far and running into the same issue with the cameras.

None of the options suggested by the Arlo customer support worked for me. Has anyone run into a similar situation?

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TomMac
Guru Guru
Guru

Try and sync the camera directly without the app/web...

First make sure your base has internet access ( if model 4000, center led is green )

A QUICK press on the base sync button ( don't hold )

follow by a press of the camera sync button

Slow blue flash to rapid blue means it worked, amber is fail.

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Morse is faster than texting!
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