Arlo Pro 2 Camera won't sync

[Codie]

Brand new, other 2 cameras have connected but the 3rd won't synch.  I have tried both on my phone and my partners phone but it doesn't detect any camera

[jguerdat]

Be sure to only briefly press the base sync button - don't hold it for 2 seconds. You don't need to use the app to sync it, just press the sync buttons. What do the LEDs indicate about syncing (or not)?

[NightOwl125]

We had the same problem.  Make sure the third camera is fully charged.  If the battery is low, you will not be able to sync or update the software.