Arlo Pro 2 Camera has CONSTANT Blue Light

[larryc5a]

I have a problem with one camera in my 5 camera Pro 2 system.  The battery is fully charged (plus I've tried switching batteries) but as soon as I close the camera door I get a constant (not flickering) blue sync light.  I brought it in next to the base station, held the SYNC buttons on both the camera and the base, but  it never syncs.  Sometimes there's a blinking red light instead of the blue light but it goes away and the constant blue light reappears.  

Any suggestions?

[jguerdat]

Is AC power being applied? That would keep the blue LED lit (unless the setting in the camera settings is disabled).

[larryc5a]

No AC power is applied to the camera....only to the base.  The camera is working strictly wirelessly.

[jguerdat]

Does the camera work at all? It sounds to me like a faulty camera, especially since you already swapped batteries.