Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Pro 2 Camera although plugged in goes offline

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ABSYD
Follower
Follower

My camera is plugged into power using the provided factory power adapter. The Camera will be working fine after a days of operation it will suddenly go offline. the app shows that the camera needs to be charged and the front of the camera the 3 LED amber lights will start flashing. with no operation. Eventhough the camera is connected to the power? If I turn on and off the power switch the camera resets itself and starts working. but it seems to have become a daily problem. Any suggestions? Also if I do nothing and leave it after about 7-8 hrs it starts working again.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @ABSYD

 

Is it possible to test the camera with a different charger or the charger with a different camera?

 

Is the camera's battery dying or is appearing offline?

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