Arlo Pro 2 Camera Offline

[deryckr]

Hi

I have 5 Arlo Pro 2 cameras connected to the Base Station. One month ago, one of the cameras went offline and remained offline - I resync this camera and has been working perfectly until this week, when the same camera went offline and has stayed offline. I do not have any similar problems with the other 4 cameras connected to the Base Station. WiFi signal is not an issue where the camera is located.

Any thoughts what could be the problem or how I can resolve?

Thanks.

[StephenB]

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@deryckr wrote:

WiFi signal is not an issue where the camera is located.

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Still it might be worth swapping two cameras, and seeing if the problem moves.

You could also try removing the camera from your account, removing the battery briefly,  and then adding the camera back.