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Hi all, I have an Arlo Pro 2 wireless system with 2 cameras, one of them works fine and movement triggers it as it should but the other won't. It records fine manually and the live view works too, it just won't activate with movement. The system worked perfectly for the first 9 months or so, neither camera is wired up both are wireless but always have been, I am an Arlo Smart Pro subscriber.
I have tried all the usual, removing, re connecting etc and nothing seems to work, I have tried contacting support through live chat several times but every time I do it tells me live chat is unavailable.
I have the exact same problem. I have 4 cameras; 3 are still working, but one is not. The non-working one can detect the motion (through the motion test) and it can show live video, but it does not record the video and sends out notification.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.