Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo Pro 2 Base Station Went Offline

Reply
Discussion stats
  • 1 Reply
  • 594 Views
  • 0 Likes
  • 2 In Conversation
edmundojrbelen
Follower
Follower

Setting up my arlo pro 2. One camera already recorded a 4second clip.. Then middle green light goes out. Power and camera still green. “Your base station is off line” . I turned off then on the base station but still only power and camera light are green. Middle light is still out.

1 REPLY 1
ShayneS
Arlo Moderator
Arlo Moderator

edmundojrbelen,

 

It sounds like your internet dropped or you are having an issue with your router communicating with the base station. Have you tried to reboot your router and test again? also, you can try to plug the base station Ethernet cable in to a different port of the router. There is a possibility of the Ethernet cable going bad as well.

Discussion stats
  • 1 Reply
  • 595 Views
  • 0 Likes
  • 2 In Conversation