Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 2 1/5 cameras randomly disconnects

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One camera keeps disconnecting. It’s plugged in and the battery is always charged, but it randomly disconnects from the base station. The other 5 cameras work fine. It will reconnect if I unplug it and re-sync, but I have it mounted up high and have to get a ladder to this every time. It’s a bit of a
pain. Any ideas?

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
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Aspirant
Aspirant
What’s signal strength on the dodgy camera? You could swap the cam with one that works to rule out signal strength/interference issues.

If still troublesome, then delete it and then synchronise again.
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Arlo Moderator
Arlo Moderator

Hi @SilverFish

 

Because your camera is hard to reach, please contact the Support Team to further investigate this issue. You will find several options for contacting support in the provided link. Arlo Tech Support

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