Arlo|Smart Home Security|Wireless HD Security Cameras

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hawksboy
Aspirant
Aspirant

I have been trying to find any information on when we can expect a replacement to the recalled outdoor power adapter but cannot find anything. I want to use my Arlo Pro 2 outdoors with all the features available when connected to power.

 

Any updates?

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JamesC
Community Manager
Community Manager

The VMA4900 is the replacement power adapter for the VMA4700.

 

JamesC

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Streak2
Master Master
Master

AFAIK there are no updates at this time.

hawksboy
Aspirant
Aspirant

I have just noticed that Australian stores are now stocking an Outdoor Power Adapter (model number VMA4900). For example: https://www.harveynorman.com.au/netgear-arlo-outdoor-power-adapter-1.html

 

I can't find any reference to this on the Arlo websites or any updates. Any chance this is the replacement to the recalled VMA4700 outdoor power adapter?

steve_t
Master Master
Master

I think the VMA4900 might be the 230-240V version of the outdoor power adapter.

 

No replacement for the VMA4700 yet AFAIK

hawksboy
Aspirant
Aspirant

Not sure that is correct as they used to sell the VMA4700-100AUS model number before recalled. This is the first time I have seen the VMA4900-100AUS being on sale. More than happy to be corrected though.

 

A resonse from Netgear would be greatly appreciated to clarify the current status of a replacement.

JamesC
Community Manager
Community Manager

The VMA4900 is the replacement power adapter for the VMA4700.

 

JamesC

Eric182
Apprentice
Apprentice

 When will be be able to get this in the US? 

steve_t
Master Master
Master

@JamesC wrote:

The VMA4900 is the replacement power adapter for the VMA4700.

 

JamesC


Awesome. Was there some sort of announcement that I missed?

Wolfy312
Initiate
Initiate

I don't understandy why the solar charger can work in weather but not your plug in charger.  I belive the issue stated in the recall was related to the plug, but if that is the case they can't you just use the same micro plug as the solar charger?

jguerdat
Guru Guru
Guru

They use different cables and support different amounts of voltage and current. About the only thing in common is that the wires are made of copper.

hawksboy
Aspirant
Aspirant

James

Trying to buy two of these and local stores do not have stock (and previous listings are being removed) and still not listed as an accessory on the Arlo website. Can you provide an update on when we can actually buy the new adapter?

SpencerJB
Aspirant
Aspirant

Sooo where can I find the outdoor power adapter? 

JamesC
Community Manager
Community Manager

SpencerJB,

 

Take a look here: Outdoor Power Adapter for Pro, Pro 2 and Go (VMA4900)

 

JamesC

SpencerJB
Aspirant
Aspirant

Thanks, looks like they are out of stock but put my order in.

hawksboy
Aspirant
Aspirant

Thanks JamesC

 

Any update on when available to purchase in Australia?

hawksboy
Aspirant
Aspirant

Please provide an update on the availability of the VMA4900 in Australia.

JamesC
Community Manager
Community Manager

hawksboy,


Keep an eye on the AU Arlo Products page for more information on this accessory. When it becomes available, an announcement will be made there.

 

JamesC

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