Arlo|Smart Home Security|Wireless HD Security Cameras
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  • ‎2024-09-03 01:58 PM
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Keishell804
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‎2024-09-03 01:58 PM

Arlo Pro 2 stopped working few days ago and I am not able to go into the Galaxy phone app because Arlo does not recognize my account password and I tried re-setting it a number of times but Arlo doesn't send me text push notifications with a verification code and when I ask for an emailed verification code, I receive it by email; however it still does not let me sign in with a new password!

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ShayneS
Arlo Moderator
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‎2024-09-06 10:49 AM

@Keishell804 

 

I have escalated this for you and support will be reaching out as soon as possible. 

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