Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo 2 Records all the time!

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dchincom
Tutor
Tutor

I bought 2 new cameras to add to my system, and they seem like they are insane. They record almost constantly! I told them to only record on motion in my profile, but they still seem to record on audio. So, I think they are recording when the wind blows hard over the cameras. They are producing hundreds of videos, draining the battery within days.

Anyone have any ideas?

Thanks,

Dower

 

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
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JamesC
Community Manager
Community Manager

dchincom,

 

Are you using a custom mode or the default "Armed" mode? Do you see the same behavior regardless of which you use?

 

JamesC

dchincom
Tutor
Tutor

At first, I was using the default Armed mode, but I created a new custom one and assigned the cameras to only record on motion. But I think it's still trigger on audio, because there are hundreds of videos from 2 of my new cameras. I don't see anything moving. But when I play back the video, I do hear the wind.

 

JamesC
Community Manager
Community Manager

dchincom,

 

One way you can test is to bring the camera into a different more controlled environment (like an empty room) and see if you still experience the same behavior.

 

JamesC

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