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App says "Base Station Disarmed". How do I get my system working again?

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NLB2020
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Hello, I recently purchased my Arlo Pro 2 kit: Base Station with 3 cameras. It worked for 24 hours and then I noticed that my app said "Base Station Disarmed". Im not very tech-savvy so Im hoping someone can give me simple instructions to get my system working again please. 

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jguerdat
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Disarmed or not connected? For the former, check your modes to see what one is activated (Mode tab, click on your base and see what mode is selected). For the latter, what are the LEDs on the base showing? Are you getting any recordings? Try both the app and a web browser (https://my.arlo.com). If it's the app, try force closing the app and reopen or reboot the phone.

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jguerdat
Guru Guru
Guru

Disarmed or not connected? For the former, check your modes to see what one is activated (Mode tab, click on your base and see what mode is selected). For the latter, what are the LEDs on the base showing? Are you getting any recordings? Try both the app and a web browser (https://my.arlo.com). If it's the app, try force closing the app and reopen or reboot the phone.

NLB2020
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Aspirant
Problem solved! I had the “Disarmed” Mode on rather than “armed” on. Thankyou for your help.
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