Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

App says (Does not recognize device) when I log in

Reply
Discussion stats
  • 1 Reply
  • ‎2022-05-25 06:43 AM
  • 511 Views
  • 0 Likes
  • 2 In Conversation
Sophie2010
Follower
Follower
‎2022-05-25 06:43 AM

This product has to be the biggest piece of crap I have ever wasted my hard-earned money on. I also have Ring at my Lakehouse and never do I have problems with anything. Why doesn't my account not recognize my phone or my PC? ridiculous........

Labels:
0 Likes
Reply
Message 1 of 2
511
1 REPLY 1
JamesC
Community Manager
Community Manager
‎2022-05-26 12:04 PM

Sophie2010,

 

Could you provide more details about what you are experiencing? Are you seeing a specific error message?

 

JamesC

0 Likes
Reply
Message 2 of 2
481
Discussion stats
  • 1 Reply
  • ‎2022-05-25 06:43 AM
  • 512 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.