App not sending push notifications for motion

[sukki]

I’m noticing I am not receiving notifications upon motion. When I open the app it will tell me I have multiple new motion events, but never received notifications for these. Anyone else experience this or have a solution? Only thing I’ve tried is deleting and redownloading the app which seemed to work for a short time, but not anymore.

[jguerdat]

You can try removing one camera from your account and add it back to see if that solves the issue. If not, remove all devices and start fresh with the base, as if new.

[BrookeN]

@sukki can you please dm me the email associated with the account?