Arlo|Smart Home Security|Wireless HD Security Cameras

App cannot find base no device found

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Frans1968
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App vindt basis niet.geen apparaat gevonden.

 

UPDATE by moderator (3/23/2020): Added Google Translation
- App cannot find base no device found.

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JessicaP
Arlo Employee Retired

Hi Frans1968,

 

What LED lights are showing on your Base Station when trying to discover on the Arlo app?

Frans1968
Aspirant
Aspirant
All green.but instelling in app.base not found
JessicaP
Arlo Employee Retired

Try referring to this article to help troubleshoot with Arlo not discovering your Base Station: Arlo can't discover my SmartHub or base station during installation; what do I do?

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