Arlo|Smart Home Security|Wireless HD Security Cameras

Anyone know if you require AC Power to be connected to Arlo Pro 2 Cameras for CVR to be available?

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a_kimpton1970 Follower
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Does anyone know if you require AC Power to be connected to Arlo Pro2 Cameras for CVR to be available. I’ve just signed up for a CVR subscription and it’s giving me an error saying AC Power not connected

Support is a bit of a joke. No email support, chat support keeps timing out

Thanks

Model: VMB4500 | Arlo Pro/Pro2 Base Station, VMC4030P | Arlo Pro 2 Wire-Free Camera
Guru StephenB Guru
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@a_kimpton1970 wrote:
Does anyone know if you require AC Power to be connected to Arlo Pro2 Cameras for CVR to be available.

Yes you do.

 

Note that is clearly stated in the KB articles:

Arlo Ultra, Pro 3, Arlo Q, Arlo Q Plus, and Arlo Pro 2 cameras are uniquely capable of recording non-stop to the Arlo cloud when plugged in to AC power.

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