Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Adding my wife to my account.

Reply
Discussion stats
  • 2 Replies
  • 9771 Views
  • 4 Likes
  • 3 In Conversation
Logain12
Follower
Follower
I just bought the arlo pro 2 system. Set up was easy and everything works. However, I can't get the app to work on my wife's account. I sent her the access link, but when trying open it up on her phone it says there's no system for the account and tries to do a new set up. I can't get past the new setup screen. Any ideas?
1 ACCEPTED SOLUTION

Accepted Solutions
jguerdat
Guru Guru
Guru

Follow the emailed directions carefully. You aren't setting up a new system, you're simply adding access to an existing system.

View solution in original post

2 REPLIES 2
jguerdat
Guru Guru
Guru

Follow the emailed directions carefully. You aren't setting up a new system, you're simply adding access to an existing system.

JamesC
Community Manager
Community Manager

Logain12,

 

Take a look here for step by step instructions on how to add additional users: Arlo Support How do I add friends to my Arlo account?

 

JamesC

Discussion stats
  • 2 Replies
  • 9772 Views
  • 4 Likes
  • 3 In Conversation