Arlo|Smart Home Security|Wireless HD Security Cameras

Adding my wife to my account.

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Logain12
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I just bought the arlo pro 2 system. Set up was easy and everything works. However, I can't get the app to work on my wife's account. I sent her the access link, but when trying open it up on her phone it says there's no system for the account and tries to do a new set up. I can't get past the new setup screen. Any ideas?
Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
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jguerdat
Guru Guru
Guru

Follow the emailed directions carefully. You aren't setting up a new system, you're simply adding access to an existing system.

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jguerdat
Guru Guru
Guru

Follow the emailed directions carefully. You aren't setting up a new system, you're simply adding access to an existing system.

View solution in original post

JamesC
Community Manager
Community Manager

Logain12,

 

Take a look here for step by step instructions on how to add additional users: Arlo Support How do I add friends to my Arlo account?

 

JamesC

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