Added my 5th Arlo Pro 2 to a new base station but always shows offline from my iPhone

[yminoh]

Hello, 

I have 4 arlo pro cameras and just bought an Arlo Pro 2 with a Base Station. 

I have the new camera setup to the new base station but when I try to view it from my iphone app, it always shows offline. 

It's working though because I was getting motion notifications. 

If I view the camera from website, it will display video. 

I switched the new camera to my old base station and it works normally. 

Can someone help?

Thanks,

Michael

[TomMac · Accepted solution]

I would uninstall the app and re install it... should work then