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ARLO PRO 2 RECORDING ON WRONG CAMERA
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I'm on day two of the Arlo Pro 2 and when my son left for work at 4:00 the front door motion was recorded on a camera that was TURNED OFF. I went out the front door this morning and the same thing happened again. This issue plus the disconnecting/battery drain is experienced by many others has got me already VERY nervous about this. I have a 13 day window with Best Buy to return it and by the lack of response by Netgear to address issues I might not wait that long. I updated the firmware yesterday for the cameras and base station as soon as I got the system up for the first time.
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Update! Somehow the destination was changed in the Mode setting for a different camera to start recording. . Apparently, and I don't know why but one camera can be set to make a different camera go into record mode even if that camera is turned off! Weird.
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Yes, you can use other cameras as triggers to record on other cameras...this is a known feature
What is strange is that it would record on a 'turned off" cam.... the only thing I can think of is the mode is overriding the off command... sounds like a bug.
Send a note to Netgear Support. https://www.arlo.com/en-us/support/contact.aspx
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