no automatic free seven day recordings on Arlo Pro 2

[lpw777]

My 7 day free recording stopped about one week ago.

i can manually record a video or picture and i also ran the motion test and received a yellow flashing light.

So cameras picking up motion, but do not record automatically on movement

It appears Arlo is now trying to sell me a subscription per month?  I have always had seven day free?

[dcfox1]

Try rebooting the base or cameras (remove and reinsert the battery) to start with. On the Pro2 you should still have the 7 day. On the newer cams you need a subscription after the trial. 

[lpw777]

Thanks, I will try that

[Jammyroo]

Any update? My system seems to be doing the same thing.

[lpw777]

I brought several cameras back to base station and removed battery, reinserted and then re synched 

This seemed to solve the problem

I think it all started when I realized my router was unplugged 

[Jammyroo]

Thanks, I will try this. We are 150 kms away from where the cameras are, so it's hard to troubleshoot. Lol