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6th camera was added and says "free trial" is over so all cameras are now offline?

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Brince
Tutor
Tutor

On Aug. 15, my 5 ARLO Pro 2 cameras and my wife’s 1 camera stopped working. A 6th camera was added to my account saying my “free trial” was over and that I needed to pay $10 per month for a plan to continue it. All 6 cameras would indicate “offline”. After coming back on and off most of the day, my 5 cameras restored that evening. My wife’s camera did not restore and we can not make it work. Her base station has been disabled. The “chat” ran my through the usual drills and then abruptly conclude my warranty was up and they could sell me a whole new system at a 30% discount. Has anyone else experienced this tactic from ARLO. 

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StephenB
Guru Guru
Guru

@Brince wrote: WOW. My wife’s camera is back on line!  

Great!

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