Arlo|Smart Home Security|Wireless HD Security Cameras
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3rd camera not showing in the Arlo app but my wife sees it. Tried resetting.

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eatout
Follower
Follower

I have got the 3 cameras set and have installed the app on both phone for my wife and myself. But on my device, I can only see 2 cameras but my wife can see 3. I have tried to reset the whole system but still sowing 2 on my phone only. 

 

Checked the setting and I can see my wife has given me access to all cameras. 

 

Not sure why I cannot see the 3rd camera

 

Thank you

Model: VMB4000 | Arlo Pro/Pro2 Base Station
jguerdat
Guru Guru
Guru

Since you've been granted access, it's something in that access. As the primary user, try toggling the camera off and on in Settings, Grant Access, your account. It may be worthwhile to delete the account and grant access again, fresh.

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