2 Arlo Pro Base Station not staying connected

[CurbsideComfort]

Anyone else having this problem

[Brotham]

Do you mean this or something else?

I get this several times a day on https://arlo.netgear.com/#/cameras and the mobile app. but a restart usually resolves it.

[Brotham]

Dupe.

[TomMac]

Have either one of you contacted Netgear Support and filed a trouble ticket?

It is possible it may be a hardware issue too.

https://www.arlo.com/en-us/support/contact.aspx

[Brotham]

It's a waste of time.

The copy/paste response is always the same.

[TomMac]

well... if you file anyway, it start a record of your complaint which your going to need for any possible type of compensation from Netgear... or return it if not happy to seller.

If you give more info, maybe one of us can help you here.

There are many reasons for the cams going offline for a short time or longer, information helps to narrow the issue if possible.

[jguerdat]

While it's not going to work for everyone, when I get that a quick log out and back in usually works.  For me, it seems to be a display issue rather than a real disconnect.

[Brotham]

Agreed.