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10 seconds live feed and then its stops on IOS

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ZhurVik
Aspirant
Aspirant
Hi I’ve been having problems watching live feed on my iPhone or iPad
I have arlo pro 2 and when i press live i can only watch for 10-15 seconds then its stops
I have android phone and don’t have that problem
Also have arlo q and can watch live feed without problem only problems with arlo pro 2
Its been like this for 3-4 months it’s started after update.
I tried reinstall app and it’s doesn’t help.
Any suggestions will be appreciated
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ShayneS
Arlo Moderator
Arlo Moderator

ZhurVik,

 

Has this issue been consistent for the 4 months or has it been periodic? 

ZhurVik
Aspirant
Aspirant
Consistent, but just found out if you go to full screen live feed doesn’t stop
ShayneS
Arlo Moderator
Arlo Moderator

ZhurVik,

 

Have your tried any trouble shooting steps? Have you performed a reboot of your base station? What firmware version are you on with your iphone?

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