Arlo|Smart Home Security|Wireless HD Security Cameras
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1 of 6 Pro 2 cameras won't connect. Blue LED flashes once and then nothing?

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stevendix74
Aspirant
Aspirant

My problem system came with 6 and worked great. All of a sudden 1 camera won't connect. I put a battery in it, the blue light flashes once. After that nothing. Has my base station somehow dropped to 5 cameras? Or does my 6th camera need repair?

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StephenB
Guru Guru
Guru

@stevendix74 wrote:

 Or does my 6th camera need repair?


Hopefully not, since they aren't repairable.

 

Did you try swapping the battery with another camera?

stevendix74
Aspirant
Aspirant
I swapped the battery several times.

Then I deleted another camera, and tried adding the problem camera.

I reset the whole system.
It has to be the camera.
I put the battery in, and 1 blue light blinks 1 time. Then nothing.
Is there a repair kit, maybe for wifi system??
jguerdat
Guru Guru
Guru

Use the Contact Support link at the bottom here for possible faulty hardware.

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