Arlo|Smart Home Security|Wireless HD Security Cameras

1 camera off-line only in browser

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peener
Aspirant
Aspirant

I recently had to relocate one of my 4 camera's  and had to move the base station to have a good connection. All 4 camera's show nicely online when I check in the iOS app (both iPad and iPhone). However, when I check in the browser, the most distant camera is showing as off-line. In the browser, i can also see the recorded footage of that camera. Any ideas how to fix that? I can't bring the camera closer to the base station and can't move the base station either.

Model: VMB4000 | Arlo Pro/Pro2 Base Station
jguerdat
Guru Guru
Guru

If it works on any device it's not the camera - it's a display issue. Try a different browser, clear cache and cookies, etc.

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