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Local/Direct Storage Access on VMB5000r4

Local/Direct Storage Access on VMB5000r4

Asked by Novice on ‎2021-02-25 10:29 AM

When viewing the library's local SD card storage from the iPhone app, why am I not presented with thumbnail images of the recording? Must I download the recording first to see a thumbnail? I see some information that the recording is available, and a graphic with an arrow-down. Thanks.

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JamesC
Community Manager
‎2021-02-25 10:56 AM

Thumbnails are not available at this time for locally stored content.

 

With an active Arlo Smart subscription, any content saved to the cloud will provide a thumbnail image.

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