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ArloHotRod42
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Follower

Could you please send token resets to both the VMB 4000 and vmb4500

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BrookeN
Arlo Moderator
Arlo Moderator

Hi,

 

I only see one basestation on the account. I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

https://kb.arlo.com/000063184