Need Assistance: Some, but not all, All-In-One Sensors show they can trigger an emergency response.

[James27]

Why do some, but not all, of my All-In-One Sensors have an icon under modes indicating "Devices with this icon will trigger an emergency response"? Only some of my sensors have this icon, so I'm confused why some do and not others. Is there a way to turn this On or Off? I have been unable to locate this option if one exists.

[BrookeN]

Your plan does not cover emergency response. You would need the Premium plan with ER and 24/7 professional monitoring.

[James27]

Thanks for the response but your reply does not answer any of the questions asked.

Again, why do some, but not all, of my All-In-One Sensors have an icon under modes indicating "Devices with this icon will trigger an emergency response"? Only some of my sensors have this icon, so I'm confused why some do and not others.

Is there a way to turn this On or Off? I have been unable to locate this option if one exists.

Regards.

[BrookeN]

The icon is typically tied to whether or not an "Activate Panic" action is enabled. If you disable the action then the icon wont show, but there is no button to control the icon itself. 

Also keep in mind that not all devices can activate panic. You cannot assign a camera that action. That is more than likely the reason you are only seeing it on certain sensors. 

[James27]

Thanks, but that must not be it because only one of the 1 of the nine all-in-one sensors had panic selected. I unselected it and the icon did not go away. Keep in mind 9 out of 12 total all-in-one sensors are showing this icon.