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Is anyone having issues with getting an insurance certificate when purchasing a "Total Security Package"?
It states on the website it qualifies, but support keeps trying to upsell me to the highest Total Secure package before they will issue the certificate. I have been using Arlo products since the first Ultra cameras and this seems like a break in in their customer service and a shift to shady upselling tactics.
Has anyone else had this issue or resolved it? I have a ticket open with support, but they are just looping back to buying the higher priced package.
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Total Security Package
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This link should help letting you download it.