Arlo Community

Hub pin setup

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  • ‎2026-03-21 06:17 PM
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Amyh4369
Aspirant
Aspirant
‎2026-03-21 06:17 PM

I cant finish the setup and it will not let me enter a pin

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ShayneS
Arlo Moderator
Arlo Moderator
‎2026-03-23 06:50 PM

Hi @Amyh4369 

 

Thanks for the feedback. Are you still experiencing this symptom? 

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Amyh4369
Aspirant
Aspirant
‎2026-03-31 06:06 PM

I've been waiting on a replacement hub.  I was told 3 to 5 days and it hasn't come yet. No tracking number provided.  My return window with Amazon will be closing soon.  They asked me to close the case but it really hasn't been resolved.  

 

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ShayneS
Arlo Moderator
Arlo Moderator
‎2026-04-01 06:06 PM

Hi @Amyh4369 

 

Thank you for letting me know. I just notified the appropriate team regarding this. Someone should be reaching out to you as soon as possible. 

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