overcharges on Arlo Data Plan

[NoTime]

I can not take it anymore. 

I need to speak to a person directly that can give send me a detailed summary of my charges and actual usage of my Arlo Go camera from April. I have over paid so much money and customer service just keeps sending emails thanking me for my patience. I do not need a tech per se as this requires someone who can get into billing an usage. 

I don't know if others have experienced reduced time on their camera and been charged for a full 120 minutes or more. 

Customer service is lacking. 

[JessicaP]

Hi NoTime,

I have escalated your case to the team and to have someone contact you in regards to your data plan for your Arlo Go camera.