Betreff: Used Arlo Go Activation Issues

[scottchilders]

I recently bought 9 used cameras and I can't get them activated.

After scanning the barcode and hearing the successful tone, I get the blue and purple blink and then that transitions to a rapid orange blink. Then minutes later I get the failure acknowledgment. 

I suspect that the former owner never removed them from their account. That could possibly be keeping them from joining my account????

I believe the indicator blinks tell me that each one is connecting to the internet but can't connect to the Arlo cloud.

What can I do in this situation?

[lotuska]

Hi, have you tried performing a factory reset? If you have the owners manual there is a QR code in there that you scan to reset it.

PS > What SIM are you using as many people are using Vodafone VSIM’s that are due to be terminated at the end of July

[Nicola33160]

Arlo Go  - Wie kann ich die Kamera aktivieren ?

[ShayneS]

Hi @Nicola33160 

Have you tried the steps in this article here: https://kb.arlo.com/1201822/How-do-I-set-up-my-Arlo-Go-camera