Arlo|Smart Home Security|Wireless HD Security Cameras

Single email, multiple cameras and users?

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DevonTT
Apprentice
Apprentice

My volunteer team has five Arlo Go cameras on the free plan. Each camera is assigned to a different volunteer, who needs to be able to adjust settings for their camera.

 

When we bought these cameras, my assumption was that we would be able to have a single login for the entire team, and we could all follow each other's cameras (this is how our trailcam plan works). Instead, it seems only one person can be logged in at a time on that email address.

 

If I'm reading previous threads correctly, I could grant access to each team member's email address. Then they can view what's on the team account. However, they would not be able to manage their own camera.

 

If we were to upgrade to the $99/year account, would we be able to have multiple people logging in using the same common credentials? Without bumping each other off whenever a new person logs in?

 

The only other way I could see this working is for each camera to have its own account, and only that person can control that camera's setting. But then we would have to add five cameras to five separate accounts in order for everyone to see each other's camera.

 

Surely there's a better way to handle groups using Arlo cameras...

 

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brh
Master
Master

@jguerdat@DevonTT

At the risk of saying something stupid, it seems to me that if each camera was under a different email address that each of those persons, (Team Leader so to speak), could assign ten others to share his account. The big problem with that is within each team the members would be able to see that camera, but not the cameras for the other teams and no one would be able to see all of the cameras. Based on what I know about Arlo at this time I can't think of a solution for this.

 

Brian

JamesC
Community Manager
Community Manager

DevonTT,

 

I just ran a test on this and was able to share with more than 10 accounts. What are you experiencing that is keeping you from sharing beyond 10?

 

To my knowledge, there is no limitation on the number of users you can share with.

 

JamesC

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