Run with power adapter without battery

[ArloGoVML4030]

Can I Run Arlo Go with the power adapter without the battery?

[jguerdat · Accepted solution]

Yes but the battery allows the camera to keep working without wall power.

[ArloGoVML4030]

Ok I'm thinking about removing the battery because the cold weather is draining it. First I couldn't charge it because it was to cold, the app said. It was about -2 Celsius here.

[ArloGoVML4030]

I charged the battery full yesterday inside the house and I have the battery adapter connected all night and now the battery is down to 21%....

[jguerdat]

When AC power is applied, the battery shouldn't be used at all - it runs off the connected power. Are you using the Arlo/Netgear-supplied charger and you get the proper power icon (battery with a lightning bolt or a wall plug)? Something's not right if the battery is draining.

[ArloGoVML4030]

Yes I'm using Netgear charger and I get the charging icon that's shows that it's charging

[jguerdat]

And when it's connected does the battery ever charge?

[ArloGoVML4030]

Yes up to 100% and when I charged inside the house. I have now removed the battery and use the ac adapter

[ArloGoVML4030]

What can be wrong when the battery is drained over one night?

[jguerdat]

Poor cell signal strength or quality, too much recording and/or live viewing, faulty battery or camera.

[ArloGoVML4030]

Ok it was overnight with no recording maybe poor signal